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outsourcing
Levering Your Business Through Our Services
the idea
BIT BPO Solutions has come in the last few years, and the wealth of experience and knowledge we have gained. We have transformed from a relatively local company, to a leading regional outsourcer with prestigious multinational clients and fast evolving to become a global player. We are experts in our chosen fields : multi-language call centers; global support services; multi-tenancy payroll services. BIT Managed Services offering provides a flexible portfolio of monitoring and management services. BIT will responsible for managing all or some of the IT infrastructure, from the network through the operational application layer. Our roles to ensure that defined service levels are met, resource gaps are filled, and change is managed within the environment. |
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services offer
We will managed the overall process of your IT infrastructure, combing the skillset that we have and fasten your productivity. We are able to keep costs low and to minimize risk of your business. BIT foresees that outsourcing is a global trend and changing the way we work. In a decade, MSD had grown and have their very own capability and infrastructure of network centric solutions that consist of Network Operating Centre (NOC) and Security Operating Centre (SOC), BIT has looked forward to start their very own Shared Services Outsourcing (SSO) company to compete in the global market space with MSD.
MSD believe the benefits that will can help the industry in by promoting our Managed Services as a tools that can help companies during the global credit crunch issues to assist in four categories such as Organizational, Improvement, Financial/Cost, and Revenue. Strategic values include refocus on “innovation” and “core competencies” rather than secondary or minor activity.
Managed Network Services
Managing an IT service requires knowledge and experience in technology and IT management processes. BIT will administer and manage the network end-to-end remotely or at the customer’s location to ensure optimum performance and usability. The service will encompass managing all the network devices (routers, switches, hubs etc.) and its interconnectivity (lines, WAN, LAN, cabling etc.).
Managed Security Services
BIT will administer and manage the security systems remotely and on-site at the customer’s location to ensure robust security and provide speedy response in the case of a penetration.
Managed Server Services
BIT will administer and manage the servers on-site and remotely at the customer’s location to ensure optimum performance and availability.
Managed Application Services
BIT will administer and manage the applications on-site at the customer’s location to ensurerealise optimumhigh performance and usability.